Hurricane Ida Update & Resources
(Information courtesy of GNO, Inc, New Orleans Chamber of Commerce, and various other local government and private sector sources)
For those located in New Orleans and along the Gulf Coast, here are some resources to help you during Hurricane Ida recovery.
Local Utility Status
- Sewerage & Water Board Status Map
- Entergy New Orleans Status Map
- Entergy Restoration Status
Please note that these are estimates and some individual cases may take longer due to unique circumstances
- Entergy Louisiana Status Map
- Cleco Status Map
- Cleco Restoration Status
- AT&T Storm Update
- Sewerage & Water Board Updates
Check out the map of open gas stations, compiled by the City of New Orleans. Note that this info is self-reported by gas station owners & operators and the map will be updated as info becomes available. ⚠️Let the City know that your gas station is open for business by filling out the form here. Residents in the region can also download the free GasBuddy app to see availability. Users are encouraged to update the app, so other residents may receive accurate and timely information as to which stations have gas. To view the latest fuel availability across Louisiana, click here.
- Entergy – Entergy Louisiana and Entergy New Orleans have restored a combined 535,000 customers out of the peak of 902,000 that lost service. Estimated times of restoration by neighborhood can be found here.
- Cleco – Cleco has restored power to 88,022 of the 97,773 customers in St. Tammany and Washington parishes who lost electricity due to Hurricane Ida. Estimated times of restoration by neighborhood can be found here.
Sign Up For Emergency Updates
New Orleans residents, sign up here for regular status updates: Ready Nola for Emergency Updates
- FEMA Aid – Disaster survivors have until September 12 to register for FEMA’s expedited rental assistance. This assistance is available to eligible applicants whose essential utilities were unavailable in the GNO region, including Jefferson, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John, St. Tammany, Tangipahoa, and Washington. Applicants with homeowners’ insurance will be required to file a claim with their insurers before being considered eligible for the program. You can read more here, and apply for assistance through www.disasterassistance.gov.
- SBA Disaster Assistance – The SBA is a source of low-interest loans for individuals and small businesses with losses not covered by insurance. You can watch GNO, Inc. & SBA’s recent webinar addressing programs available here and view the presentation slides here.
- SBA’s Virtual Disaster Loan Outreach Center will assist business owners, homeowners and renters, providing answers to questions about SBA’s disaster loan program, and assisting with electronic loan applications.
- Apply online, receive additional disaster assistance information and download applications at disasterloanassistance.sba.gov/.
Applicants may also call the SBA Customer Service Center at 1-800-659-2955 or email firstname.lastname@example.org for more information on SBA disaster assistance.
- For the hearing impaired, dial 1-800-877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.
- Disaster Unemployment Assistance is available for individuals affected by #hurricaneida in 25 parishes.
- The Disaster Supplemental Nutrition Assistance Program (DSNAP) provides eligible low- to moderate-income households who do not currently receive SNAP benefits with help buying groceries due to lost income or damages following a disaster.
- New Orleans RTA – The New Orleans RTA announced the restoration of all bus routes to a modified Saturday schedule beginning Monday, September 6. Buses will also run on the Canal and St. Charles streetcar lines, on the modified schedule. Service will run daily from 6 a.m. to 6 p.m.
- JeT (Jefferson Parish) – Jefferson Parish Transit announced a limited fare-free bus service starting today, September 7, along six of twelve bus routes during the recovery phase of Hurricane Ida. Service will begin at 8:30 am and end at 4:00pm Monday -Sunday. For a list of stops, please visit: https://jeffersontransit.org/.
- SBURT (St. Bernard Parish) – Public transportation in St. Bernard Parish will be operational on Monday, September 13.
- Plaquemines Parish Ferry – The Belle Chasse/Scarsdale Ferry and the Pointe-a-la Hache Ferry have resumed service and are operating under their normal schedule.
- Rideshare – Uber and Lyft are offering two free rides to users through September 14 to essential resources in Orleans Parish. Use the code “IDARELIEF2021” for Uber, and “IDARELIEF21” for Lyft. Uber will cover rides up to $25 each, and Lyft will cover rides up to $20 each. More information, and a list of specific storm-related resources accessible through this program can be found here.
Searching for Contractors?
Here is how you can check credentials to avoid being bamboozled post-hurricane. Do your own due diligence:
- Find out if the firm has a permanent business address and a good reputation.
- Verify contractor’s license with the Louisiana State Contractor’s Office
- Insist on a complete and clearly written contract.
- DO ask for references and DO NOT pay cash up front.
- Visit hbagno.org for a list of “local” contractors in the New Orleans metro area who in the home builder’s association membership directory.
More Information & Resources
- Louisiana Business Emergency Operations Center
- Louisiana Economic Development Hurricane Ida Resources
- St. Bernard Small Business Hurricane Ida Check-In Form
- Disaster Resources (Food, gas, government support, and more)
- FEMA Disaster Resources (Government agencies, programs, phone numbers and website links that may assist)
- Resources for Impacted Businesses
- Post-Storm Insurance Basics
- Disaster Help Desk for Business
- Resilience in a Box
- SBA Disaster Loan Fact Sheet (English)
- SBA Disaster Loan Fact Sheet (Spanish)
- Three Steps to SBA Disaster Assistance
- Webinar Recording: SBA GNO, Inc. Disaster Assistance for Businesses
- Generators: GNO PowerMatch – GNO, Inc. has built a webpage to connect those with generators to companies and organizations in need. Visit GNO PowerMatch if you need a generator. If you have generators for sale, rental, loan, or donation, visit GNO PowerMatch and scroll to “Vendor Submission.”
- Volunteer Opportunities – You can find opportunities to volunteer across our region on GNO, Inc.’s Storm Updates webpage. Volunteers are needed for everything from food distribution to organizing donations and putting tarps on roofs. You can view opportunities here. (scroll to bottom-half of page)
- Temporary Workspace – The Baton Rouge Area Chamber (BRAC) has compiled a list of temporary workspaces for those without access to their normal office or who lack electricity to work remotely. You may access the full list of available spaces here. Thank you to our friends in Baton Rouge!
- Jefferson Parish Workspace – JEDCO is offering transitional office space for JP businesses in four-hour timeslots beginning September 8. Offices include internet, phone service and air conditioning. Interested businesses must contact JEDCO in advance to reserve space. Contact Scott Rojas at email@example.com.
- Hurricane Ida Business Assessment Survey: Jefferson Parish businesses are encouraged to fill out the Hurricane Ida Business Assessment Survey to help the JEDCO team determine business interruption impact and respond to immediate needs. JEDCO stands at-the-ready to support individual businesses. Fill out the survey at: https://www.jedco.org/hurricane-ida-business-assessment-form/
- In case you missed JEDCO’s webinar on Business Continuity in the wake of Hurricane Ida, you can view it here: https://www.jedco.org/wp-content/uploads/2021/Video/PJ9.9.21.mp4
- Resource Map – The United Way of Southeast Louisiana has created a Hurricane Ida Resource Map that provides the location of available resources across the region. To view the map, click here.
- Need a roof tarp? To request a temporary roof tarp on a building contact blueroof.us or call 888-766-3258
- U.S. Chamber of Commerce Foundation has resources to help businesses recover from disasters. Reach out to their Disaster Help Desk for Business, or call them 24/7 at 1-888-692-4943.
- United Way of Southeast Louisiana (UWSELA) is requesting donations to serve hard hit areas in Jefferson Parish. Donate items such as Buckets, Mops, Brooms, Cleaning liquids, Baby Diapers, Adult Diapers, Baby formula, Gloves, Paper plates, Cups, Napkins, Paper towels, and Tissue paper. The UWSELA will continue to receive donations at 2515 Canal Street for the next month. Donate between 10 am – 2pm from Monday thru Thursday.
- Greater New Orleans, Inc’s Hurricane Ida Daily Updates and Resources: https://gnoinc.org/business-climate/initiatives/storm-updates/.
- Adams & Reese LLP Post-Hurricane Checklist for Businesses & Individuals. Contact Adams & Reese Disaster & Recovery Team for professional assistance.
On August 30, the National Geodetic Survey (NGS) began collecting aerial images in the aftermath of Hurricane Ida. Imagery is being collected in specific areas identified by NOAA in coordination with FEMA and other state and federal partners. Collected images are available to view online via the NGS aerial imagery viewer. View tips and a video on how to use the imagery viewer.
- Jefferson Parish Boil Water Advisory – Jefferson Parish officials have lifted the boil water advisory for the East and West Bank of Jefferson Parish. Grand Isle remains under a boil water advisory.
- City of New Orleans Updates on Hurricane Ida
- Interactive map of road closures
- The Advocate/Times-Picayune, Lite version (for low data)
- Louis Armstrong New Orleans International Airport Flight Update
- Libraries open for WIFI access
Additionally, please reach out and keep us updated on your situation.
- What do you need right now?
- What do your neighbors, friends and family need right now?
- Who hasn’t been or isn’t being helped?
Please do not hesitate to contact our WBE Programs & Services Director:
Marigny deMauriac, CFP®, AAMS® | E: firstname.lastname@example.org