Hurricane Ida Update & Resources

(Information courtesy of GNO, Inc, New Orleans Chamber of Commerce, and various other local government and private sector sources)

For those located in New Orleans and along the Gulf Coast, here are some resources to help you during Hurricane Ida recovery.

Local Utility Status

Gas Availability

Check out the map of open gas stations, compiled by the City of New Orleans. Note that this info is self-reported by gas station owners & operators and the map will be updated as info becomes available. ⚠️Let the City know that your gas station is open for business by filling out the form here. Residents in the region can also download the free GasBuddy app to see availability. Users are encouraged to update the app, so other residents may receive accurate and timely information as to which stations have gas. To view the latest fuel availability across Louisiana, click here.

Power Update

    • Entergy – Entergy Louisiana and Entergy New Orleans have restored a combined 535,000 customers out of the peak of 902,000 that lost service.  Estimated times of restoration by neighborhood can be found here.
    • Cleco – Cleco has restored power to 88,022 of the 97,773 customers in St. Tammany and Washington parishes who lost electricity due to Hurricane Ida.  Estimated times of restoration by neighborhood can be found here.

Sign Up For Emergency Updates

New Orleans residents, sign up here for regular status updates: Ready Nola for Emergency Updates

Disaster Assistance

    • FEMA Aid – Disaster survivors have until September 12 to register for FEMA’s expedited rental assistance.  This assistance is available to eligible applicants whose essential utilities were unavailable in the GNO region, including Jefferson, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John, St. Tammany, Tangipahoa, and Washington.  Applicants with homeowners’ insurance will be required to file a claim with their insurers before being considered eligible for the program.  You can read more here, and apply for assistance through www.disasterassistance.gov.
    • SBA Disaster Assistance – The SBA is a source of low-interest loans for individuals and small businesses with losses not covered by insurance.  You can watch GNO, Inc. & SBA’s recent webinar addressing programs available here and view the presentation slides here.
      • SBA’s Virtual Disaster Loan Outreach Center will assist business owners, homeowners and renters, providing answers to questions about SBA’s disaster loan program, and assisting with electronic loan applications.  
      • Apply online, receive additional disaster assistance information and download applications at disasterloanassistance.sba.gov/.
      • Applicants may also call the SBA Customer Service Center at 1-800-659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. 
      • For the hearing impaired, dial 1-800-877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.
    • Disaster Unemployment Assistance is available for individuals affected by #hurricaneida in 25 parishes.
    • The Disaster Supplemental Nutrition Assistance Program (DSNAP) provides eligible low- to moderate-income households who do not currently receive SNAP benefits with help buying groceries due to lost income or damages following a disaster.

Public Transit

    • New Orleans RTA – The New Orleans RTA announced the restoration of all bus routes to a modified Saturday schedule beginning Monday, September 6.  Buses will also run on the Canal and St. Charles streetcar lines, on the modified schedule.  Service will run daily from 6 a.m. to 6 p.m.
    • JeT (Jefferson Parish) – Jefferson Parish Transit announced a limited fare-free bus service starting today, September 7, along six of twelve bus routes during the recovery phase of Hurricane Ida.  Service will begin at 8:30 am and end at 4:00pm Monday -Sunday.  For a list of stops, please visit: https://jeffersontransit.org/.
    • SBURT (St. Bernard Parish) – Public transportation in St. Bernard Parish will be operational on Monday, September 13.
    • Plaquemines Parish Ferry – The Belle Chasse/Scarsdale Ferry and the Pointe-a-la Hache Ferry have resumed service and are operating under their normal schedule.
    • Rideshare – Uber and Lyft are offering two free rides to users through September 14 to essential resources in Orleans Parish.  Use the code “IDARELIEF2021” for Uber, and “IDARELIEF21” for Lyft.  Uber will cover rides up to $25 each, and Lyft will cover rides up to $20 each.  More information, and a list of specific storm-related resources accessible through this program can be found here.

Searching for Contractors?

Here is how you can check credentials to avoid being bamboozled post-hurricane. Do your own due diligence:

    • Find out if the firm has a permanent business address and a good reputation.
    • Verify contractor’s license with the Louisiana State Contractor’s Office
    • Insist on a complete and clearly written contract.
    • DO ask for references and DO NOT pay cash up front.
    • Visit hbagno.org for a list of “local” contractors in the New Orleans metro area who in the home builder’s association membership directory.

More Information & Resources

On August 30, the National Geodetic Survey (NGS) began collecting aerial images in the aftermath of Hurricane Ida. Imagery is being collected in specific areas identified by NOAA in coordination with FEMA and other state and federal partners. Collected images are available to view online via the NGS aerial imagery viewer. View tips and a video on how to use the imagery viewer.

News Updates

Additionally, please reach out and keep us updated on your situation.

    1. What do you need right now?
    2. What do your neighbors, friends and family need right now?
    3. Who hasn’t been or isn’t being helped?

Please do not hesitate to contact our WBE Programs & Services Director:

Marigny deMauriac, CFP®,  AAMS® | E: mdemauriac@wbecsouth.org